Natsuka Card

privacy policy

last updated: august 21, 2025

natsuka (“we”, “us”, “our”, and “service”) is committed to protecting your privacy. this privacy policy describes how we collect, use, and share your personal data when you use our website.

personal information we collect

account information. when you create an account, we collect the personal information you provide to us, such as your name, email address, username, and picture.

third-party account information. you can create an account and log in to natsuka using third-party services like Google. When you choose this option, the third-party service will provide us with certain information from your account, such as your name, email address, and profile picture. we use this information to create and manage your account and populate your profile. natsuka does not receive or store your password for these third-party services.

payment information. where we sell products and services, we use third-party applications, such as Stripe to process your payments. these third-party applications will collect information from you to process a payment on behalf of natsuka, including your name, email, address, mailing address, payment card information, and other billing information. natsuka does not receive or store your payment information, but it may receive and store information associated with your payment information (e.g., the fact that you have paid, the last four digits of your credit card, and your country of origin).

communication information. we collect personal information from you such as email address, phone number, mailing address, and marketing preferences when you request information about natsuka, register for our newsletter, or otherwise communicate with us.

usage information. we collect and analyze information about how our service, natsuka, is accessed, used, and performs. we refer to this as “usage data.” examples of usage data include metadata, telemetry, and other technical information. while we may track usage statistics related to your content (like how often it is accessed), usage data never includes the content itself. in some cases, this data may include personal information, such as details about your interactions with other users.

sweepstakes, contests, surveys and promotions information. when you participate in our sweepstakes, contests, surveys, or other promotions, you may provide us with information such as your name, email, and mailing address, along with any other details required for that specific event.

technical information

automatic data collection. as you use our services, we automatically gather technical information to ensure everything works correctly and to understand how our service is used. this includes details about your device and connection (like your ip address, browser, and operating system), as well as how you interact with the site, such as the pages you visit and the links you click. we also use standard identifiers, like cookies, to recognize you. additionally, with your specific permission, we may collect information about the fonts installed on your device to properly provide our services to you. we will not collect this font data without your consent.

cookies and analytics. when you use our services, we and our third-party partners automatically collect information using technologies like cookies.

cookies. these are small text files stored in your web browser that allows us to recognize your device and remember your preferences and settings.
pixel tags (or web beacons). this is a tiny, invisible piece of code embedded on our pages or in our emails. it helps us understand user engagement by tracking if you have visited a specific page, clicked on an advertisement, or opened an email.

for analytics, we use services like Google analytics to process information about your activity. you can learn more about Google's practices at https://www.google.com/policies/privacy/partners/. you also have the right to opt out of Google analytics by visiting https://tools.google.com/dlpage/gaoptout.

how we use your information

we use the information we collect for various purposes, including:

to provide and maintain our service. including to monitor the usage of our service.
to manage your account. to manage your registration as a user of the service. the personal data you provide gives you access to the various functionalities available to you as a registered user.
for the performance of a contract. to develop, comply with, and undertake the purchase contract for products, items, or services you have purchased, or for any other contract with us through the service.
to contact you. to contact you by email, telephone, sms, or other electronic communications like push notifications regarding updates or information related to the functionalities, products, or services you have contracted.
to provide you with news and offers. to send you news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out.
to manage your requests. to attend and manage your requests to us.
for business transfers. to evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of some or all of our assets. in such an event, your personal data may be among the assets transferred.
for other purposes. for other purposes such as data analysis, identifying usage trends, determining the effectiveness of our marketing campaigns, and to evaluate and improve our service, products, marketing, and your experience.

how we share your information

we may share your personal information in the following situations:

with service providers. to share information with third-party vendors who perform services on our behalf, such as monitoring and analyzing the use of our service.
for business transfers. in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
with affiliates. with our affiliates, including our parent company, subsidiaries, or other companies under common control, all of whom we will require to honor this privacy policy.
with business partners. with our business partners to offer you certain products, services, or promotions.
with other users. when you share information or interact in public areas, your data (such as your name, profile, and activity) may be viewed by all users and publicly distributed.
with your consent. for any other purpose with your explicit consent.

retention of your personal data

natsuka will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. we will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

we will also retain usage data for internal analysis purposes. usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or when we are legally obligated to retain it for longer time periods.

transfer of your personal data

your information, including personal data, is processed at natsuka's operating offices and may be stored on servers in other locations. this means your information may be transferred to and maintained on computers located outside of your state, province, or country, where data protection laws may differ from those in your jurisdiction.

by providing us with your information and consenting to this Privacy Policy, you agree to this transfer.

we will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. we will not transfer your personal data to an organization or a country unless we have confirmed that there are adequate controls in place to protect your data and other personal information.

your data rights and choices

you have the right to access, update, or request the deletion of your personal data. you can manage your information directly at any time by logging into your account and visiting your settings page. additionally, you may contact us to request access to, correction of, or deletion of any personal information that you have provided. please note, however, that we may need to retain certain information when we have a legal obligation or another lawful basis to do so.

your california privacy rights

if you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). these rights include:

the right to know what personal information is being collected, used, and shared.
the right to delete personal information.
the right to correct inaccurate personal information.
the right to opt-out of the sale or sharing of your personal information.
the right to limit the use and disclosure of sensitive personal information.
the right to non-discrimination for exercising your rights.

to exercise any of these rights, please contact us through the methods described in the “contact us” section.

disclosure of your personal data

business transactions. if natsuka is involved in a merger, acquisition, or asset sale, your personal data may be transferred. we will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

law enforcement. we may be required to disclose your personal data if compelled by law or in response to valid requests from public authorities, such as a court or government agency.

other legal requirements. we may disclose your personal data in the good faith belief that such action is necessary to:

comply with a legal obligation.
protect and defend the rights or property of natsuka.
prevent or investigate possible wrongdoing in connection with the service.
protect the personal safety of users of the service or the public.
protect against legal liability.

children's privacy

our service is not intended for anyone under the age of 13, and we do not knowingly collect personally identifiable information from children. if you are a parent or guardian and believe your child has provided us with personal data, please contact us. if we learn that we have collected data from a child under 13 without verified parental consent, we will take steps to remove it from our servers. in jurisdictions where parental consent is required as a legal basis for data processing, we will obtain such consent before collecting and using that information.

changes to this privacy policy

we may update this Privacy Policy from time to time. we will notify you of any changes by posting the new Privacy Policy on this page and updating the “last updated” date at the top. you are advised to review this Privacy Policy periodically for any changes.

if you have any questions about this Privacy Policy, you can contact us via our contact form.